Q – What are your shipping / courier options?
A – We ship FedEx Ground or USPS; your package will typically arrive in 2 – 3 days. Q – How accurate is FeedbacKCollect video recording?
A –The FeedbacKCollect app relies on THE USER’S mobile device camera to capture video. Q – Can I use this device with both Apple and Android products?
A – Yes! Q – I am a “lefty,” does this device record my swing in the same way?
A – When using the overlay, select “Left” and the onscreen overlay will ensure correct camera position. Q – Can I record my shots on the golf course?
A – Yes! If you want to take FeedbacKCollect onto the golf course with you, by all means. Just please remember to be courteous to those around you as this is a voice-controlled device. Q – My friend doesn’t have FeedbacK but wants to see my swings, how do I do this?
A – You can share via Facebook, Twitter, and email. Also, when you login you can set up a profile for your friend under your account. Be advised, though, that all swings captured on your device remain linked to your FeedbacKClubhouse membership. Q – I want to compare my swing to someone else’s, can I do that?
A – Yes! We are so excited to have the “compare” feature on your mobile device and will soon have it available in the online FeedbacKClubhouse. Q – Do I have to use a Bluetooth with the FeedbacKCollect mobile app?
A – No…but, for the best video position to capture your full swing, it is recommended that the mobile device be positioned ten feet away from the golfer. The use of a Bluetooth for voice-controlled, hands-free operation is recommended so you are not shouting at your mobile device. Q – Where is my video?
A – Your video is stored on your phone, and you can view it on your mobile FeedbacKCollect. Also, when you upload your video to the online FeedbacKClubhouse, it is stored on our virtual servers (aka “the cloud”). This makes it easy to view your videos anywhere on any device. Q – Do I need a Wi-Fi connection to use the FeedbacK: Collect app?
A – No. FeedbacKCollect does not require use of Wi-Fior cellular data plan to capture video; however, a data connection is needed for location, weather, login, share, and FeedbacKClubhouse video functions. Q – Is FeedbacK a substitute for my regular golf lessons?
A – Of course not! FeedbacKCollect gives you a great option to video and review your practice on your own. FeedbacK is an excellent way to complement face-to-face lessons.